Stoke Park Careers

Job Details

Title: Food and Beverage Supervisor

Department: Restaurant

Job Title: Food and Beverage Supervisor

Department: Restaurant

Location: Stoke Park

Responsible to: Restaurant Manager

Hours of Work: 40 hours a week, day or night shift on a rotating basis to include weekends and bank holidays as per the rota.

Overall Purpose: To assist the department management in ensuring all customers are served to the highest possible level and ensure cleanliness is maintained throughout all areas.

Specific Duties:

To work hand in hand with the line manager to ensure that the day to day operations and standards are achieved and level of service is constant
To take full control of the department in the absence of the line manager
To complete weekly rota according to business
To complete staff time sheets
To manage implementation of revised and new standards of procedure
To maintain all Restaurant standards as per current SOP
To control and manage bookings
To consult effectively and positively manage changes in operation, policy and procedures with direct reports
To generate new ideas for service and products that will maintain a competitive and leading edge over our Competitive set
To understand and effectively manage cultural needs and expectations of different groups utilising the Hotel
Positively identify and acknowledge excellence in operations impacting Restaurant business
Maintain effective and appropriate liaison with Guests and Members whilst on property for site
Liase with Events and Sales Account Managers on any Corporate or Group issues and action accordingly following consultation
Set yearly SMART objectives and goals for direct reports with approval from your line manager
Conduct regular appraisals with direct reports
Conduct performance or disciplinary related reviews with direct reports as necessary on a timely basis
Prepare and regularly update Job Descriptions for direct reports
Prepare and regularly update Departmental Training Manual
Create an environment in which direct reports can take responsibility and authority for their work and development
Attend and participate in weekly Function sheet/Communications Meeting in the absence of your Line Manager
Attend Monthly Department Heads Meeting in the absence of your Line Manager
Actively participate in other meetings as requested
Effectively manage overtime, lieu time, holidays as required by the business and within budgeted allowance
Other ad-hoc duties as required.

Skills Required:

Experience of working in a 2/3 Rosette or Michelin star restaurant
Knowledge of all F&B Standards, quality presentation, service and products and local health and safety standards
Displays proper and safe use of all equipment
Responds appropriately to guest needs during hours of operation
Knowledge of food trends and special seasonal foods
Ability to monitor and control costs
Displays comprehensive computer skills including Micros, Word and Excel
Ability to assess quality control and adherence to service standards
Ability to clearly define productivity standards with quality requirements and methods needed to obtain them

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Application For - Food and Beverage Supervisor(Restaurant)

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