Job Details

Title: Hotel and Spa Reservationist

Department: Reservations

Role Description:

An amazing opportunity has arisen for a Reservationist to join the reservations team at Stoke Park. 

As Reservationist, you will ensure that our guests receive the highest standard of service & cooperation at all times in line with AA 5 Red Star Standards. A successful candidate will ensure that they are fully aware of all hotel, spa and golf tariffs so that they are able to accurately take & input Hotel Reservations and Spa Retreats, ensuring maximum yield & occupancy in accordance to Company Standards.


Our Company:

As Europe’s leading Five Red Star Hotel, Spa and Country Club, Stoke Park provides a unique combination of the traditions of an exclusive members’ club and the best of today’s sporting, leisure, entertaining and hotel facilities, in one of the most convenient locations in Britain: only 35 minutes from London and 7 miles from London Heathrow.


Required Experience:

  • Previous experience in a reservations or sales environment essential
  • Strong interpersonal skills, articulate and confident communicator
  • Meticulous attention to detail
  • Excellent organisation skills and a proactive approach
  • Thrives on working in a fast-paced environment
  • Handles pressure calmly and professionally
  • Excellent IT skills with experience of MS Office applications, and a knowledge of Opera and Concept computer systems is preferable


What we will offer to the successful candidate:

  • Competitive salary
  • Reservations Incentive Scheme
  • Career progression through training and development
  • 28 days paid holiday including bank holidays
  • Free meals whilst on duty
  • Discounted rates on facilities
  • Free use of the Stoke Park gym
  • Uniform
  • Free car parking


Apply Online

Application For - Hotel and Spa Reservationist(Reservations)

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