Job Details

Title: Hotel and Spa Reservationist

Department: Reservations

Role Description:

An amazing opportunity has arisen for a Reservationist to join the reservations team at Stoke Park. 

As Reservationist, you will ensure that our guests receive the highest standard of service & cooperation at all times in line with AA 5 Red Star Standards. A successful candidate will ensure that they are fully aware of all hotel, spa and golf tariffs so that they are able to accurately take & input Hotel Reservations and Spa Retreats, ensuring maximum yield & occupancy in accordance to Company Standards.

 

Our Company:

As Europe’s leading Five Red Star Hotel, Spa and Country Club, Stoke Park provides a unique combination of the traditions of an exclusive members’ club and the best of today’s sporting, leisure, entertaining and hotel facilities, in one of the most convenient locations in Britain: only 35 minutes from London and 7 miles from London Heathrow.

 

Required Experience:

  • Previous experience in a reservations or sales environment essential
  • Strong interpersonal skills, articulate and confident communicator
  • Meticulous attention to detail
  • Excellent organisation skills and a proactive approach
  • Thrives on working in a fast-paced environment
  • Handles pressure calmly and professionally
  • Excellent IT skills with experience of MS Office applications, and a knowledge of Opera and Concept computer systems is preferable

 

What we will offer to the successful candidate:

  • Competitive salary
  • Reservations Incentive Scheme
  • Career progression through training and development
  • 28 days paid holiday including bank holidays
  • Free meals whilst on duty
  • Discounted rates on facilities
  • Free use of the Stoke Park gym
  • Uniform
  • Free car parking

 

Apply Online

Application For - Hotel and Spa Reservationist(Reservations)

Please complete all required fields (marked †)

Personal Details

*
*
*
Discretion will be used in contacting you at your place of work

CV Upload

As an alternative to completing this form in full - please upload an up-to-date CV here.
Please note that you must still complete all 'required' fields on this form to continue
All common formats are acceptable - but please ensure the file is not too big (<c.200KB))

Education & Training

Please detail names of schools and colleges attended and all qualifications gained

Employment History

Please give a brief description of your employment history to date.
Fuller details of your current employment is required later on in the application.
Explain any gaps between employment.

General Information

Additional Information

Do you hold a current clean driving licence?
 
 
Do you need a work permit to work in the UK?*
 
 
You will be asked for proof of this prior to starting work.
This information is required so that we can ensure that we are complying with the Asylum and Immigration Act 1996

References

Please supply two references. Ideally your two most recent employers. If referees are other then previous employers, please state how long you have been acquainted and the nature of that acquaintance (e.g. doctor, teacher, family friend). If you are now known by a different name, please indicate the name by which you were then known

Declaration

I declare that the information I have given in this application is correct and that I have not knowingly withheld any fact or circumstance. I understand that, if it is found at a later date that I have given false information on this application, this could result in dismissal*