An amazing opportunity has arisen for a Reservationist to join the reservations team at Stoke Park.
As Reservationist, you will ensure that our guests receive the highest standard of service & cooperation at all times in line with AA 5 Red Star Standards. A successful candidate will ensure that they are fully aware of all hotel, spa and golf tariffs so that they are able to accurately take & input Hotel Reservations and Spa Retreats, ensuring maximum yield & occupancy in accordance to Company Standards.
As Europe’s leading Five Red Star Hotel, Spa and Country Club, Stoke Park provides a unique combination of the traditions of an exclusive members’ club and the best of today’s sporting, leisure, entertaining and hotel facilities, in one of the most convenient locations in Britain: only 35 minutes from London and 7 miles from London Heathrow.
Previous experience in a reservations or sales environment essential
Strong interpersonal skills, articulate and confident communicator
Meticulous attention to detail
Excellent organisation skills and a proactive approach
Thrives on working in a fast-paced environment
Handles pressure calmly and professionally
Excellent IT skills with experience of MS Office applications, and a knowledge of Opera and Concept computer systems is preferable
What we will offer to the successful candidate:
Reservations Incentive Scheme
Career progression through training and development