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22/09/2017

How to Spa

Spa Arrival

We recommend that you arrive at the Spa Reception at least 30 minutes prior to your scheduled appointment. Please understand that late arrivals will not receive an extension of scheduled treatments.

Advance Bookings

We highly recommend booking your treatment in advance to ensure that your preferred time and service is available.

Individual Treatments

Individual treatments are only available on a Saturday or Sunday to Hotel Residents and Members.

Age Requirement

The minimum age requirement for access to the Spa is 16. Please note that children are entitled to use the swimming pool for a certain number of hours each day. Please check before booking if this will inconvenience you.

Health Conditions

Please advise us of any health conditions, allergies or injuries when making your spa reservation.

Pregnancy

Please note that during the first trimester of pregnancy, we can only perform nail treatments. We have specially designed treatments for expectant mothers in their second and third trimesters. Please let us know at the point of booking if you are pregnant, so we can advise the correct treatment for you.

Living with or Recovering From Cancer

We have a few Stoke Park therapists trained with the registered charity the Amethyst Trust, who have developed an approach to treating guests living with cancer through the development of a specialist training course. This now enables guests who are currently undergoing treatment or on medication for cancer to have the full Stoke Park Spa experience. A thorough consultation process is completed at the beginning of a treatment, to ensure each experience it’s tailored to meet the guests individual requirements. Please state at the time of booking to ensure we have you booked in with one of our trained specialists.

Gift Certificates

An ideal gift for anybody, gift certificates are available for Stoke Park Spa. Gift certificates are non refundable and non transferable (minimum £50).

You will be required to give your voucher number at the point of booking a treatment and credit card details will be needed to secure your booking.

Spa Boutique

To continue your spa regime at home, all Spa products used in treatments are available from the Spa Boutique

Loss or Damage

We regret that we cannot be responsible for any loss or damage of personal articles. Please keep all valuables locked in the safe provided in your locker during your visit.

Cancellation Policy

No shows or cancellations within 24 hours will incur a 100% charge. A credit card number is required at the time of booking.

Pavilion Opening Hours

Monday - Friday 6.30am – 10.00pm

Saturday and Sunday 7.00am – 8.00pm

The opening times of the treatment rooms vary and may be subject to change.

Download Spa Brochure 2017