How to Spa
We highly recommend booking your treatment in advance to ensure that your preferred time and service is available.
Our Spa environment is one of tranquillity and relaxation. Please respect all Spa guests’ right to privacy and serenity.
The minimum age requirement for access to the Spa is 16. Please note that children are entitled to use the swimming pool for a certain number of hourseach day. Please check before booking if this will inconvenience you.
We recommend that you arrive at the Spa Reception at least 30 minutes prior to your scheduled appointment, allowing you to check in at our reception and be shown through to our Spa area. All Spa face and body treatments include a few minutes for your therapist to discuss any health concerns or potential contra-indications and consultation of the treatment. Please understand that late arrivals will not receive an extension of scheduled treatments. Individual Treatments Individual treatments are available on a Saturday or Sunday to Hotel Residents and Members only. Please note, peak pricing applies for treatments booked on a Saturday, Sunday or Bank Holiday. An additional £15 will be added to the indicated brochure price on these days.
An ideal gift for anybody, gift certificates are available for Stoke Park Spa. Gift certificates are non refundable and non transferable (minimum £50). You will be required to give your voucher number at the point of booking a treatment and credit card details will be needed to secure your booking.
Loss Or Damage
We regret that we cannot be responsible for any loss or damage of personal articles. Please keep all valuables locked away in the locker provided during your visit.
Please advise us of any health conditions, allergies or injuries when making your spa reservation.
Please note that during the first trimester of pregnancy, we can only perform nail treatments. We have specially designed treatments for expectant mothers in their second and third trimesters. Please let us know at the point of booking if you are pregnant, so we can advise the correct treatment for you.
Living with or Recovering from Cancer
We have a few Stoke Park therapists trained with the registered charity the Amethyst Trust, who have developed an approach to treating guests living with cancer through the development of specialists training course. This now enables guests who are currently undergoing treatment or medication for cancer to have a full Stoke Park Spa experience. A thorough consultation process is completed at the beginning of a treatment, to ensure each experience is tailored to meet the guests individual requirements. Please state at the time of booking to ensure we have you booked in with one of our trained specialists.
No shows or cancellations within 24 hours will incur a 100% charge. A credit card number is required at the time of booking.
To continue your spa regime at home, all spa products used in treatments are available from the Spa Boutique on departure.
Pavilion Opening Hours
Monday - Friday 6.00am -10.00pm Saturday and Sunday 7.00am - 8.00pm The opening times of the treatment room vary and may be subject to change.
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